Smiles in Your Conversations:
If you speak with your clients through email. Unfortunately , it is tough to convey your personality or emotions through email. But we can try by simply adding few smilies and making sure that client can get a friendly reply. Potential clients who email me often feel at ease with me after only a few emails. The more comfortable you can make your clients feel then more likely they will give you more projects.
Delivery Projects Early Every Time:
Try to promise your clients a delivery date of one week from the scheduled date. Then you try to deliver one or two days ahead of time. For sure clients appreciate the fast services they receive and it will create a good trusted relationship . Please try to finish the task with in the time period. If you deliver early you will became a real star.
Communicate Properly:
Good communication skills are important. Always be cool and listen to your clients. Clearly tell them your thought and valuable suggestions. If you are doing some online freelancing project, then try to communicate with voice chat, (you can use google talk, skype etc) it will give you and your client more flexibility.
If you are using an email conversation try to Conway things properly with out missing any of your thoughts and ideas. If your client asked any clarification further please deal with that properly. Check your emails periodically and always respond to clients emails. Live chat also good for communication but better you prefer audio/video chat.
Try to Show Few Quality Mockups:
Always give options for your clients, for example if you are making a website home page for a hospital, do not send only one design try to do few more design samples and send it to client, it will give a deep impact I am use your client will be happy and he can chose any of the one. If you are more flexible you will get more projects. When you make mockups make sure all designs or projects will be in the same high quality. In my words quality, quantity and speed is the base of any freelance work.
Keep Your Client Informed:
Always get in touch with your clients. Keep up a good relationship with your clients. Keep up proper timing, always follow your deadlines . Finish the task with good quality. Inform your client about your work delay if you have any other problems etc . Always be friendly with your clients, do not deal with them as your boss because no boss here for freelancers. Talk directly about your payment matters and work related matters. Try to avoid future confusions.
Always Thank the Client:
Be friendly with your client. Keep up a good relationship with your client and if you can be a little bit of flexible it will be good too. Finish your task in the time limit and send the files properly. When you receive the final payment make sure you thank the client for choosing you and your service. You can do this by e-mail or try to send a thank you card that will be a good one too. Try to keep good clients in your pocket , its good for your future freelancing journey.
Hope this article helped you to know more about how deal your clients in a better way, good luck.